Top Image Mesa County Home
Child Welfare
Welcome to Children and Family Services 

The mission of the Child Welfare Division is to help families to achieve the safety, permanency and well-being of children, youth, families, and the community.  We carry out this mission in many different aspects:

  1. Child Protection Hotline:   The Child Protection Hotlines is manned 24 hours a day, 7 days a week by skilled and trained Senior Case Managers who are tasked with taking thorough and complete referrals, from a variety of sources, of suspected child abuse and/or neglect  of children ages birth through age 17 living in Mesa County.  (970) 242-1211

  2. Child Protection Assessment & Case Management Services:   If a referral made to the Child Protection Hotline meets the mandated criteria, the referral is assigned to a trained Senior Case Manager to conduct an assessment of the child/ren and family regarding the suspected child abuse and/or neglect and/or for the need for services regarding a youth who may be beyond the control of his/her parent/s.   This assessment includes an interview with and/or observation of the child/ren who is mentioned in the referral.  The assessment will also include interviews with the caregiver of the child/ren, as well as any other collateral contacts involved with the child and their family who may be able to provide additional information to the case manager in order to thoroughly assess both the concerns that resulted in the referral, as well as the family’s situation as a whole.  Examples of collateral contacts may include school teachers, coaches, relatives, physicians, therapists/counselors, etc.

    If an assessment  finds that there are identified risk and/or safety factors that cannot otherwise be mitigated, a Child Welfare case will be opened in order to provide case management services to the child/ren and family.  When a Child Welfare case is opened, a trained Senior Case Manager will work closely with the child/ren and family to identify and ensure that any services and/or treatment needed to mitigate the identified risk and/or safety factors are put into place and monitored for progress.

  3. Therapeutic Services to Families:  When services and/or treatment  are needed in order to mitigate identified risk and/or safety factors, the Child Welfare Division provides a variety of internal services and/or external services, through contracts with community-based agencies, to ensure a child/ren and their family receive the right services, at the right time, at the right location, and for the right frequency and duration.  Examples of therapeutic services to families include, but are not limited to, home based intervention, intensive family therapy, life skills, day treatment, sexual abuse treatment, special economic assistance, mental health services, and substance abuse treatment services.

  4. Kinship Care Case Management & Support Services:  When safety factors rise to the level in which a child is unable to safely remain in their home, then the Child Welfare Division may be granted custody of a child either through local law enforcement or a Magistrate/Judge.   When children are placed out of their home, the Child Welfare Division makes every effort to find safe and appropriate relatives or extended family (also referred to as kin) in which to place the child.  When this happens, a trained Senior Case Manager will work closely with the kinship provider to ensure the kinship home is safe.  Examples of this include background checks, home inspections, and a home study.   In addition, the Senior Case Manager will also work with the kinship provider to identify and ensure that any services and/or treatment needed for the child/ren and kinship family are put into place and monitored for progress.

  5. Foster Care Case Management & Support Services:  When the Child Welfare Division is unable to find safe and appropriate kinship providers in which to place the child/ren, the Child Welfare Division will place the child/ren with an individual or a family who has gone through the necessary steps (i.e., background checks, home inspections, home study, training, etc.) of becoming a certified family foster care home through the Mesa County Department of Human Services.  As with kinship care, when this happens, a trained Senior Case Manager will work closely with the foster care provider to identify and ensure that any services and/or treatment needed for the child/ren and foster family are put into place and monitored for progress.

  6. Pre & Post Adoption Case Management & Support Services:  When parents are unable and/or unwilling to progress in therapeutic services in order to have their child/ren return home from out of home placement, it may be necessary for the Child Welfare Division to request that the Court terminate the parent’s rights of the child.  When this happens, a trained Senior Case Manager will work closely with an individual or family who has been identified as an adoptive placement, also referred to as pre-adoptive placement,  for the child/ren  to ensure the adoptive home is safe.  Examples of this include background checks, home inspections, and a home study.  In addition, the Senior Case Manager will also work with the pre-adoptive  provider to identify and ensure that any services and/or treatment needed for the child/ren and pre-adoptive family are put into place and monitored for progress.

    Once the Court has ordered the termination of parental rights and a child is adopted, also referred to as post-adoption placement,  a  trained Senior Case Manager will continue to work with the post-adopt family to identify and ensure that any services and/or treatment needed for the child/ren and post-adopt family are put into place and monitored for progress.

Important Numbers - Child Welfare
Mesa County Child Protection Hotline
(970) 242-1211 
State of Colorado Child Protection Hotline
1 844-CO-4-KIDS
Department of Human Services
Main Line (970) 241-8480 
Parent Help Line
(800) 244-5373 
Assistance Programs
(970) 248-2849 
Welfare Fraud Hotline
(970) 256-2421 
Child Support
(970) 248-2780  
Western Colorado 211
2-1-1 or (970) 244-8400
Foster Parent Info Line
(970) 248-2794  
Workforce Center
(970) 248-0871

Mesa County Logo with Text  Follow Us On  
Blogger Icon   Facebook Icon   Twitter Icon
        Mesa County Home           Comments/Feedback          Copyright/Disclaimer/Privacy           Webmaster