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Child Welfare
Ongoing Services  

The Ongoing Adolescent Services unit primarily serves youth aged 11 to 18 and their families. Cases are assigned to this unit from other child welfare units within the agency. The population served may include youth with developmental disabilities, mental illnesses, juvenile delinquencies, abuse and neglect issues, family conflicts, behavior disturbances, and youth who may be considered to be beyond their parents' control.

Some cases are court-involved: others are voluntary. Court-involved cases include those with child abuse and/or neglect concerns and juvenile delinquency cases. Voluntary cases include cases in which a family requests services, sometimes including out-of-home placement for youth through the Senate Bill 26 process, in order to help address specific problems. The Senate Bill 26 process involves the placement of a child into human services physical custody in order for the child to receive treatment. Children in those cases may remain in the legal custody of their parents/custodians (ask your caseworker for more details). In all cases, assessments are made to determine strengths and needs, and then a treatment plan is developed jointly with the family, a case manager, and service providers. All cases are assigned a case manager.

The case manager coordinates the development of the plan, helps the family get services, oversees the services, and holds treatment team meetings for each family. Services may include

  • individual and family therapy,
  • youth advocates or partners,
  • parent mentors,
  • substance abuse education and support,
  • anger management training,
  • life skills training,
  • home management,
  • residential services,
  • respite services,
  • educational programs,
  • supervised visitation, and
  • other treatments specific to certain abuse and neglect issues.

Please see the list of services in the " What Services are available to my family ?"

Important Numbers - Child Welfare

Mesa County Child Protection Hotline
(970) 242-1211 
State of Colorado Child Protection Hotline
1 844-CO-4-KIDS

Child Welfare 

Department of Human Services
Main Line (970) 241-8480 
Parent Help Line
(800) 244-5373 
Assistance Programs
(970) 248-2849 
Welfare Fraud Hotline
(970) 256-2421 
Child Support
(970) 248-2780  
Western Colorado 211
2-1-1 or (970) 244-8400
Foster Parent Info Line
(970) 248-2794  
Workforce Center
(970) 248-0871

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